Your Data, Your Rights
At 350 ph, protecting the personal information of every Filipino player is a core responsibility. This Privacy Policy explains what data we collect, how we use it, and the rights you have over your information when you use our platform.
When you register and use the 350 ph platform, we collect personal information that is necessary to operate your account and comply with applicable Philippine regulations. This includes your full name, date of birth, contact details such as your mobile number and email address, and a government-issued identification document for age and identity verification purposes. We also collect transactional data, including deposit and withdrawal records, betting history, and payment method details, to process your transactions accurately and securely. Technical data such as your IP address, device type, browser information, and session logs are collected automatically when you access the platform, and this helps us maintain security and improve platform performance. If you contact our support team, we may retain records of that communication to assist with follow-up queries. All information collected is stored securely and handled in accordance with the Data Privacy Act of 2012 of the Philippines. We do not collect more information than is reasonably necessary for the purposes described in this policy.
The personal data we collect is used primarily to create and manage your 350 ph account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with our responsible gaming and anti-money laundering obligations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies — we do not send unsolicited marketing messages without your consent. Transactional and behavioural data helps us detect and prevent fraud, identify unusual account activity, and protect the integrity of the platform for all Filipino players. Technical data is used to optimise platform performance, troubleshoot issues, and ensure a smooth mobile experience across all devices. We may use aggregated, anonymised data for internal analytics and platform improvement, but this data cannot be used to identify you personally. Your information will never be sold to third parties for commercial marketing purposes. Where we share data with trusted service providers — such as payment processors or identity verification partners — those parties are contractually bound to handle your data securely and only for the purposes we specify.
350 ph takes the security of your personal data seriously and applies industry-standard technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted, and access to personal data within our systems is restricted to authorised personnel only. We retain your personal data for as long as your account remains active and for the period required by applicable Philippine law after account closure. As a registered player, you have the right to request access to the personal data we hold about you, to request corrections if any information is inaccurate, and to request deletion of your data subject to our legal retention obligations. You may also withdraw consent for certain types of data processing at any time, though this may affect your ability to use specific platform features. To exercise any of these rights, you may contact our support team through the details available on the FAQ page. We are committed to responding to all data-related requests promptly and in accordance with the Data Privacy Act of 2012.
Quick Answers
Here are the most common questions about how 350 ph handles your personal data and account privacy.
350 ph does not sell your personal data to any third party for commercial or marketing purposes. We may share limited data with trusted service providers — such as payment processors and identity verification partners — who are contractually required to handle your information securely and solely for the purposes we define. In certain circumstances, we may also be required to disclose data to regulatory authorities or law enforcement agencies in compliance with Philippine law. Any such disclosure is handled with care and only to the extent legally required. If you have questions about specific data-sharing arrangements, please visit our FAQ page for further guidance.
You have the right under the Data Privacy Act of 2012 to request a copy of the personal data 350 ph holds about you, to correct any inaccuracies, or to request deletion of your data where no legal retention obligation applies. To submit a data access or deletion request, please contact our support team using the contact details listed on the FAQ page. We aim to acknowledge all requests within a reasonable timeframe and to resolve them in accordance with applicable Philippine data privacy regulations. Please note that certain data may need to be retained for a defined period after account closure to meet our legal and regulatory obligations. Your request will be handled confidentially and with full respect for your privacy rights.
Yes, the 350 ph platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and help us understand how players interact with the platform so we can continue to improve the experience. Essential cookies are required for the platform to function correctly and cannot be disabled. Non-essential cookies, such as those used for analytics, are only placed with your consent where required by applicable law. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. For more information about how we use cookies and your options, please refer to the FAQ page or contact our support team directly.
If you have any questions about how 350 ph handles your personal data, or if you are ready to start playing on the Philippines' most player-focused gaming platform, we are here to help.